I am currently putting together a Asterisk server from scratch and am having a new problem with the music on hold. The same hardware worked great with Asterisk@Home but now that I compile/install from scratch, the quality of the music is very poor. This happens regardless of whether I use the default Mp3 files that come with the install or my own.
Specifically, the music will play; however, there are frequent (and loud) crackling, popping, and skipping. I am unable to see anything in the logs indicating an error and the problem occurs on multiple different phones. The voice quality is great, the problem only appears when the music on hold is playing.
Does anyone know what could be causing this? More importantly, can anyone help me fix it?
PS. The mpg123 version was installed during Asterisk install using the “make mpg123” compile command.