I recently inherited the duties of managing an asterisk phone system. I can call in and receive our automated teller. When I transfer to an extension, I can user the end user but they cannot hear me. Additionally, I am unable to call out using any of the phones that we have on the network.
I know it’s incredibly vague, but I have no clue where to even start looking at what the issue is. I modified the configuration files to a new network IP set we have, however, I don’t know how to update the sip.ld file so it loads properly on the Polycom phones we have.
Any assistance is greatly appreciated.