Hi all,
I use third-party CRM that receive information from Asteirsk via HTTP GET requests. Key for CRM to know about request for same call - uniqueid.
For store info about answered agent in queue, I use this construction:
LogQueueAnswer - it’s macros that running after agent answers call in queue:
[macro-LogQueueAnswer]
exten = s,1,System(wget "http://crm/url.php?id=${UNIQUEID}&event=answer&answerer=${MEMBERINTERFACE}")
But UNIQUEID in member channel is different with caller channel…
How I can get UNIQUEID of caller channel in this macros?
Thanks.