[Help] Trouble editing files/ gaining access

Asterisk Asterisk Support
1

Hi all,

Ok so im running asterisk on a synology NAS. I know… Its not ideal but its my only option ATM.

SO the only access I have to asterisk here is through the web gui which I know is crap.

So im trying to add the following lines to the extensions.conf file, and im having to do so using the file editor in the web gui.

[quote][dialplan_name]
exten => _.,1,NoOp(SMS receiving dialplan invoked)
exten => _.,n,NoOp(To ${MESSAGE(to)})
exten => _.,n,NoOp(From ${MESSAGE(from)})
exten => _.,n,NoOp(Body ${MESSAGE(body)})
exten => _.,n,AGI(chatplan.php,${MESSAGE(from)})
;exten => _.,n,Set(ACTUALTO=${CUT(MESSAGE(to),@,1)})
;exten => _.,n,ExecIf($["${ACTUALTO}" != “sip:${EXTEN}”]?Set(ACTUALTO=sip:${EXTEN}))
exten => _.,n,MessageSend(${ACTUALTOS},${MESSAGE(from)})
exten => _.,n,NoOp(Send status is ${MESSAGE_SEND_STATUS})
exten => _.,n,GotoIf($["${MESSAGE_SEND_STATUS}" != “SUCCESS”]?sendfailedmsg)
exten => _.,n,Hangup()[/quote]

I add those lines and hit save, but this is what it actually saves…

[quote]exten=.,n,Set(ACTUALFROM=${CUT(ME_1,@,1)})
exten=.,n,MessageSend(${ACTUALFROM},ServiceCenter)
exten=.,1,NoOp(SMS receiving dialplan invoked)
exten=.,n,NoOp(To ${MESSAGE(to)})
exten=.,n,NoOp(From ${MESSAGE(from)})
exten=.,n,NoOp(Body ${MESSAGE(body)})
exten=.,n,AGI(chatplan.php,${MESSAGE(from)})
exten=.,n,MessageSend(${ACTUALTOS},${MESSAGE(from)})
exten=.,n,NoOp(Send status is ${MESSAGE_SEND_STATUS})
exten=.,n,GotoIf($["${MESSAGE_SEND_STATUS}" != “SUCCESS”]?sendfailedmsg)
exten=_.,n,Hangup()
[/quote]

as you can see its removing the execif lines. and there are a few other things it tends to remove or it changes the order of what I actually put in resulting in errors.

SO my question is, whats causing this? and how can I fix it?
OR Is there another way to acess this asterisk install apart from the gui? I would love to be able to telnet into this, but doing so just lands me in the CLI for synology and not asterisk.

Anyone have any ideas here?

2

Ask Synology. The GUI they provide is a dead product. There is a stickly posting about this.

3

Yes I know this. Im not asking for help with the GUI. Im just wondering if there is a way to change the SSH port using the GUI or other forms of accesing the server other than the GUI possibly the AMI to change the SSH port so i can gain acess.

I cant get in on port 22 as that gets me to the NAS.

4

If you can access to the linux box console then you can edit the asterisk files and also the asterisk cli. To enter in the asterisk cli use: asterisk -r

The asterisk cli provides the output and some realtime commands if you want to edit files to configure your asterisk then use the linux console and your preferred text editor.

5

I have tried that this is the output I get

The device is running BusyBox v1.16.1 built-in shell (ash)

I was however able to get to the etc/asterisk folder and saw the extensions.conf file. I was able to edit this file with VI but its not working like it should. This is what I have added to the extensions file. This should get IM working, and if a client is offline, it should send the message when the client comes back online. But whenever I use this code, I simply get a message from asterisk saying “Your message to 6002 has failed, will send when available” Even if the client is online. None of the messages go through.

[quote]
exten => _.,1,NoOp(SMS receiving dialplan invoked)
exten => _.,n,NoOp(To ${MESSAGE(to)})
exten => _.,n,NoOp(From ${MESSAGE(from)})
exten => _.,n,NoOp(Body ${MESSAGE(body)})
exten => _.,n,AGI(chatplan.php,${MESSAGE(from)})
exten => _.,n,Set(ACTUALTO=${CUT(MESSAGE(to),@,1)})
exten => _.,n,ExecIf($[“${ACTUALTO}” != “sip:${EXTEN}”]?Set(ACTUALTO=sip:${EXTEN}))
exten => _.,n,MessageSend(${ACTUALTOS},${MESSAGE(from)})
exten => _.,n,NoOp(Send status is ${MESSAGE_SEND_STATUS})
exten => _.,n,GotoIf($[“${MESSAGE_SEND_STATUS}” != “SUCCESS”]?sendfailedmsg)
exten => _.,n,Hangup()
;
; Handle failed messaging
exten => _.,n(sendfailedmsg),NoOp(Sending error to user)
exten => _.,n,Set(SRC=${MESSAGE(from)})
exten => _.,n,Set(DST=${MESSAGE(to)})
exten => _.,n,Set(MSG=${MESSAGE(body)})
exten => _.,n,Set(MESSAGE(body)=“[${STRFTIME(${EPOCH},%d%m%Y-%H:%M:%S)}] Your message to ${EXTEN} has failed. Sending when available”)
exten => _.,n,Set(ME_1=${CUT(MESSAGE(from),<,2)})
exten => _.,n,Set(ACTUALFROM=${CUT(ME_1,@,1)})
exten => _.,n,MessageSend(${ACTUALFROM},ServiceCenter)
exten => _.,n,GotoIf($[“${INQUEUE}” != “1”]?startq)
exten => _.,n,Hangup()
;
exten => _.,n(startq),NoOp(Queueing messaging for offline)
exten => _.,n,Set(MSGTIME=${STRFTIME(${EPOCH},%d%m%Y-%H:%M:%S)})
exten => _.,n,SYSTEM(/var/lib/asterisk/agi-bin/astqueue.sh –SRC ‘${SRC}’ –DST ‘${DST}’ –MSG ‘${MSG}’)
exten => _.,n,Hangup()[app-fakeanswer]
exten => _.,1,NoCDR
exten => _.,n,Set(DESTDEV=${EXTEN})
exten => _.,n,Set(THISDEVSTATE=${DEVICE_STATE(SIP/${DESTDEV})})
exten => _.,n,GotoIf($[“${THISDEVSTATE}” = “UNAVAILABLE”]?hang)
exten => _.,n,GotoIf($[“${THISDEVSTATE}” = “UNKNOWN”]?hang)
exten => _.,n,Answer
exten => _.,n,Hangup()
exten => _.,n(hang),Hangup()[/quote]

If I add only this code [quote]
exten => _.,1,NoOp(SMS receiving dialplan invoked)
exten => _.,n,NoOp(To ${MESSAGE(to)})
exten => _.,n,NoOp(From ${MESSAGE(from)})
exten => _.,n,NoOp(Body ${MESSAGE(body)})
exten => _.,n,Set(ACTUALTO=${CUT(MESSAGE(to),@,1)})
exten => _.,n,MessageSend(${ACTUALTO},${MESSAGE(from)})
exten => _.,n,NoOp(Send status is ${MESSAGE_SEND_STATUS})
exten => _.,n,GotoIf($[“${MESSAGE_SEND_STATUS}” != “SUCCESS”]?
sendfailedmsg)
exten => _.,n,Hangup()
exten => h,1,Hangup()
;
; Handle failed messaging
exten => _.,n(sendfailedmsg),Set(MESSAGE(body)=“[${STRFTIME(${EPOCH},
%d%m%Y-%H:%M:%S)}] Your message to ${EXTEN} has failed. Retry later.”)
exten => _.,n,Set(ME_1=${CUT(MESSAGE(from),<,2)})
exten => _.,n,Set(ACTUALFROM=${CUT(ME_1,@,1)})
exten => _.,n,MessageSend(${ACTUALFROM},ServiceCenter)
exten => _.,n,Hangup()
exten => h,1,Hangup() [/quote]

The messaging works, but obviously messages are lost if a client is unavailable.

So either there is a problem with the code? But I found this on several different forums and it seems to be working for anyone running version 11 or higher.
Or there is a problem with this version of asterisk, IE it cant handle these commands.

im running
OS Version:
Linux DiskstationVPS 3.10.35 #1 SMP x86_64 GNU/Linux synology_bromolow_3615xs

Asterisk Build:
Asterisk/13.1.0
Asterisk GUI-version : 2.1.0-rc1

Any Ideas?

6

After editing the extensions.conf you need to reload it by the command: dialplan reload but you need to gain access to the asterisk cli or at least that the command: asterisk -rx ‘dialplan reload’

Try to run the command from the folder of asterisk because maybe yor shell doesnt has the path updated.

7

Hi,

I know I need to reload after any changes are made.

My point was that one set of code works and one doesent. and I think I may have found the problem.

I started to look through the files one by one on the server and realized that chatplan.php file that is referenced here [quote]exten => _.,n,AGI(chatplan.php,${MESSAGE(from)})[/quote] Doesent exist on the server. So that would explain why this code set is not working. The problem is this only seems to be available with freepbx installed. So I guess im just gonna have to forget about messaging on this server :cry: