Hi. Can anyone help me with any tutorials on how to implement Automatic Call Distribution. I’m working on a call center for customer support. Any links or tips ll be appreciated. Thanks
Hi. Can anyone help me with any tutorials on how to implement Automatic Call Distribution. I’m working on a call center for customer support. Any links or tips ll be appreciated. Thanks
Start here voip-info.org/wiki/view/Asterisk+call+queues
@navaismo thanx man