[HELP] Music On Hold Problems

Asterisk Asterisk Support
1

Hi folks,

Please excuse my lack of knowledge but I’m new to the world of * and still fumbling my way along. I’ve been trying to get music on hold working and I’ve reached an im-pass with the following error:

[Apr 16 20:49:40] WARNING[7993]: file.c:650 ast_openstream_full: File /opt/var/lib/asterisk/moh-native/SampleAudioSource does not exist in any format
[Apr 16 20:49:40] WARNING[7993]: res_musiconhold.c:294 ast_moh_files_next: Unable to open file ‘/opt/var/lib/asterisk/moh-native/SampleAudioSource’: Resource temporarily unavailable

I’m running Asterisk 1.6.2.6 and I’m using G711 alaw codec for my calls. I’ve loaded both codec_alaw.so and format_pcm_alaw.so prior to res_musiconhold.so in my modules.conf. The file name is SampleAudioSource.alaw and is a PCM alaw file.

moh show classes:
Class: default
Mode: files
Monkey*Directory: /opt/var/lib/asterisk/moh-native

moh show files:
Class: default
File: /opt/var/lib/asterisk/moh-native/SampleAudioSource

I’m at a bit of a loss as to why this won’t work and haven’t got a clue what the Resource temporarily unavailable means so any help would be much appreciated.

Cheers,

2

Bump,

Anyone got any thoughts or help to offer?

Cheers,

3

have you tried the rights of the moh file? maybe the user which run asterisk do not have the rights to read the moh file.

HTH,
Ioan

4

Hi Loan,

I did a chmod 755 SampleAudioSource.alaw and it’s made no difference, still the same error appears