burnkey
February 3, 2006, 11:37am
1
Hi
i’m planning to migrate a callcenter to asterisk and VOIP, the call center can have up to 25 cuncurrents agents logged in.
I’ll have some simplty IVR business logic and the some queues.
Can a normal server with
1 GB ram
100 GB HDD
Pentium 4 3.6 Ghz CPU
Ethernet 10/100/1000
Support this?
Would you suggest me a particular products?
The server and the agents will be in the same LAN, is enought a 100 Mbit LAN or shall i use a Gbit switch, Gbit LAN interface on server, 100Mbit on agents pc?
thanks
rusty
February 3, 2006, 2:29pm
2
If your only going to need 25 concurrent calls it will probabaly be ok it really depends on several things. Will you be transcoding the calls?
more info on this here
voip-info.org/wiki/view/Aste … mensioning
100 meg lan should be fine unless you are running a lot of other things on it.
here is a list of Hardware known to work with asterisk the mother boards and computers are at the bottom of the list
voip-info.org/wiki/view/Asterisk+hardware
thanks a lot for your reply