To minimize the total cost of setting up inbound only call center + CRM using only opensource free options, Kindly please recommend the hardware specs .
as far as I could think
server - no idea about any economy server which can support max 50 agents and E1 digium PCI-E card.
softphones, free zoiper softphone has no call transfer or forward feature. is it ok to work with zoiper for call center?
Client laptop spec? Core i3,5 or 7? Windows 7 ok?