Call Center setup

how to setup a call center at least 20 seater.
please send me the detail of hardware and software requirments and sepecification?

would you like to pay me for consulting?

:smile:

Sir I am a student and doing my final year project with a compny.
They told me that give us a report on server specification and requirments for a 20 seater inbound call center.
Plz help