i am intending to set up asterisk, however i am wondering can i add function from traditional phone system.
from the callers number, asterisk will forward the number to certain people. example if caller is mr x his call will only be forward to mr y and not to other extension
from the caller id info, we can use some web application and trigger asterisk to call back to the caller via the number track in caller id.
your advice would be of much help as i am new in this area. thanks for your time.