Hi all, hope I am in the right place. I’ve recently installed an asterisk based system at my church, and it is 99% great. The 1% is quite annoying. Hardware is a pretty fast (less than 4 years old) computer, and Digium TDM400B, with 2 FXO cards for our outside PSTN copper; inside is all IP, using Polycom 430 phones. This replaced an old Meridian key system that we could no longer get phones for.
Echo. Used to be really bad, using standard MG1. After much reading, found OSLEC, and have had really good success - until today, when the principal called me (tech issues), and over the course of the conversation, the echo on her side came and went several times. I haven’t gone the route of the HPEC yet, since it needs tied to hardware, and I want to replace the computer. Any thoughts?
Almost as frustrating… If both PSTN lines are in use, with active conversations, when a person is quiet on one line, they can actually hear the conversation taking place on the other line. I don’t know if it is both sides of the conversation, or just one side (i’ve experienced it, it was our side that time). Obviously, in a church or school, being able to hear another conversation is… not good.
Your thoughts? Somewhere else I should be posting?
Thanks very much!