I am trying to set up a call queue, but with a bit of a difference. I need the call to go to several extensions on a huntgroup, but if nobody picks up the call I then need it to go to an external number.
This is not too much of a problem, the difficulty arises when the call goes through to the number, I need it to play a set of DTMF tones to that number.
These tones will then be used to connect teh call to a particular call queue on a third parties telephony system.
I am lead to believe that this can be done, but I need some help in setting this up. Can anybody help?