Digium number always no one is available to take my call

Asterisk Asterisk Support
1

hello

what is the best time to call to digium with # 2564286000?
i always get no one is available. are they not 24/7 support?

2

No Digium support is 7am-7pm CST M-F. 24/7 support is available with a maintainence agreement.