Hi,
I need a small help on this topic:
We use queue for handling incomimg calls. And we need a scenario where callers are added to the queue where first X seconds call is not answerd(it just rings on the caller side), and then asterisk answers and plays the queue music(exp: please wait we are busy) while it finds the first free member who can process the inbound call. Till now i have manage to get answring right away, and also to have no answerig at all. Both works but I need the in between scenarion…
Is this posible to be done?
Thank you on any halp!
Impose the delays before calling queue()
Hi David,
sorry for the very late reply, I was working on some other stuff.
Can you please give me some more explanation what do u mean by this?
Here is my actual queue setup:
[600]
announce-frequency=0
announce-holdtime=no
announce-position=no
autofill=yes
autopause=no
autopausebusy=no
autopausedelay=0
autopauseunavail=no
eventmemberstatus=no
eventwhencalled=no
joinempty=yes
leavewhenempty=no
maxlen=0
memberdelay=0
monitor-type=mixmonitor
music=default
penaltymemberslimit=0
periodic-announce-frequency=0
queue-callswaiting=silence/1
queue-thereare=silence/1
queue-youarenext=silence/1
reportholdtime=yes
retry=0
ringinuse=yes
servicelevel=60
strategy=ringall
timeout=60
timeoutpriority=app
timeoutrestart=no
weight=0
wrapuptime=0
member=Local/501@from-queue/n,0,501
member=Local/502@from-queue/n,0,502
In extensions.conf, not queues.conf.