Currently we run on an asterisk 1.2. Few times, people asked me to do modification on our asterisk in order to have a call center. We have many agents defined into agents.conf file, and we got 3 queue defined into queues.conf file, each agents are member of three queue.
How can I do to enable the agent/1 to connect to the queue1 without being connected to others queue? Is it possible?
Thanks and Best regards,