Current simple IVR example?

[dj423]

Hello,

I have a small Asterisk 16.28.0 install running 3 extensions at the moment with a trunk to my ITSP. I have seen a few example IVR dialplans for basic “send to voicemail” if no answer, but I was wondering if anyone could point me to a more current example extensions.conf with a basic IVR.

In my use case I am trying to configure “from-pstn” to go to voicemail after 5:00pm local time. I plan to use the system as a small pbx for my consulting business and thought why not use it as a small voicemail server after hours, then ring my main desk extension 8-5. I don’t think the syntax has changed much for the dialplan, but I am pretty new to tuning asterisk. Everything is working great, working on implementing TLS after absorbing the docs a little more.

I believe I need something like this:

; During job hours, jump to main-ivr context.
; During closed hours, jumpt to offices-closed.
same => n,GotoIfTime(8:00-16:30,mon-fri,*,*?main-ivr,s,1:offices-closed)

Here is my current dialplan:
155 being the main desk extension I use.

[from-pstn]
; dial desk line
exten => _+1NXXXXXXXXX,1,Dial(PJSIP/155)


[from-internal]
exten => _NXXNXXXXXX,1,Set(CALLERID(all)="myname" <+1423xxxxxxx>)
same => n,Dial(PJSIP/+1${EXTEN}@twilio-na-us)
same => n(end),Hangup()

; Extensions
exten = 155,1,Dial(PJSIP/155,20)
exten = 255,1,Dial(PJSIP/255,20)
exten = 355,1,Dial(PJSIP/355,20)

; Test
exten = 1000,1,Answer()
same = n,Wait(1)
same = n,Playback(hello-world)
same = n,Hangup()

I will continue my search, but thought I would ask, since I don’t know what has changed since version 12 and the like if anything. My setup is pretty much the stock suggestions from Twillio, but it meets our needs as is. I can share more details if needed.

Thank for any sanity check!

[dj423]

Voicemail is coming along, got some test mailboxes.

[from-internal]
exten => _NXXNXXXXXX,1,Set(CALLERID(all)="myname" <+1423xxxxxxx>)
same => n,Dial(PJSIP/+1${EXTEN}@twilio-na-us)
same => n(end),Hangup()

; Extensions
; 100 = IVR

exten => 155,1,NoOp(Call for main desk)
same => n,Dial(PJSIP/155,20)
same => n,VoiceMail(${EXTEN})
same => n,Hangup

exten => 255,1,Dial(PJSIP/255,20)
same => n,VoiceMail(${EXTEN})
same => n,Hangup

exten => 355,1,Dial(PJSIP/355,20)
same => n,VoiceMail(${EXTEN})
same => n,Hangup

exten => *999,1,NoOp()
same => n,VoiceMailMain()
same => n,Hangup

Need to make the extensions a bit more consistent.
Right now hung up on getting into the VoiceMailMain() application, phone gives “Account not registered” for some reason when I use *999. But getting there.

[dj423]

Well not sure what my issue was, but after bouncing the service all is working as expected and the call trace looks great. Now onto setting up the email stuff.