ChanSpy Application

Asterisk Asterisk Support
1

Does anybody know how I can use the ChanSpy Application??

I’m working in a callcenter and I want that the supervisors can hear agents talks without recording. It looks like teh ChanSpy application cando that but I don’t know how use it.

Thanks

2

Hello,

I wrote a small note on this topic at http://www.panoramisk.com/64/real-time-call-listening/en/

Hope this could help. Alex.

3

[quote=“olja”]Does anybody know how I can use the ChanSpy Application??

I’m working in a callcenter and I want that the supervisors can hear agents talks without recording. It looks like teh ChanSpy application cando that but I don’t know how use it.

Thanks[/quote]

exten => _*29XXXX,1,Answer
exten => _*29XXXX,n,set(calltime=${STRFTIME(${EPOCH},%C%y%m%d%H%M%S)})
exten => _*29XXXX,n,MixMonitor(/var/spool/asterisk/monitor/X${calltime}X${CALLERID(num)}X${EXTEN:3}X.wav)
exten => _*29XXXX,n,Chanspy(SIP/${EXTEN:3}|q)

4

Thank you both for the replies. It works :laughing: