I am familiar with Asterisk, but not the inner workings of it. Our system is set up and running, but the admin is unavailable for a couple of days, so I would greatly appreciate anyone’s help or a pointer in the right direction.
We have several phone numbers, that are routed differently. When callers dial one of them, they hear a loud hissing noise instead of the regular ringing tone or our welcome message. This happened after we restarted the server, so I am guessing something went wrong with the sound files or something. Which file controls what a caller hears before we pick up the phone?