CDR Multiple Disposition With The Same UniqueID Problem

Asterisk Asterisk Support
1

Hello All,

I’m new to asterisk and currently i’m using Asterisk 16, I have a problem with CDR uniqueid. for example: there is 2 agents with different extension and they are in the same queue when the first agent reject the calls and then the next agent answered the call - I get the same uniqueID in the CDR for both extensions.

Actually I need those both extension got different uniqueid so I can differentiate it because they have different disposition. Please let me know how to achive that ? is it doable ? please see the picture below. your help here is really appreciated.

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Thanks and regards,

2

This may help you,please refer and also use realtime mysql database
https://wiki.asterisk.org/wiki/display/AST/Queue+Logs

3

Thanks for your reply, Currently i’m using realtime database. Is possibe that asterisk can make the uniqueid as primary key ?

4

No. The uniqueid is unique to the channel only, and there can be multiple CDRs created for a single channel.

5

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