Cant hear playback asterisk sound

Asterisk Asterisk Support
1

Hi all,

Its been peculiar problem i am facing currently never did faced same kind before.

I am dialing in asterisk pbx and there is some ivr which is playing perfectly when
i see in CLI but actually i cant hear over my cell phone.

What could be the problem?

Those are all .gsm format sound file.

======================================================================
exten=> 14694642002,1,answer
exten=> 14694642002,2,playback(vm-youhave)
exten=> 14694642002,3,playback(ad_2)

Answer(“SIP/66.193.176.35-b7f03a70”, “”) in new stack
– Executing [14694642002@incoming:2] Playback(“SIP/66.193.176.35-b7f03a70”, “vm-youhave”) in new stack
– <SIP/66.193.176.35-b7f03a70> Playing ‘vm-youhave.gsm’ (language ‘en’)
– Executing [14694642002@incoming:3] Playback(“SIP/66.193.176.35-b7f03a70”, “ad_2”) in new stack
– <SIP/66.193.176.35-b7f03a70> Playing ‘ad_2.gsm’ (language ‘en’)

That did is an IP-DID i am calling in.

And i have other channels like dahdi with sangoma.

Asterisk 1.6 linux FC 11

Can some one give suggestion.

2

Could it be a NAT or firewall issue ?

3

Thanks for reply.

I check the firewall /IPtables and make it stop the service and dial again

same issue.

I am getting actually no clue of this thing

4

Ok here is an update of a test.

I can listen from a softphone those files using playback but dialing in from cell phone

does not hear anything is nt that creapy?

Advise

5

Was the soft phone locally ? NAT can be a real PITA at times.