Can't Dial Out

Asterisk Asterisk Support
1

I have 1.4.20.1 with a tdm410 2-fxs and 2-fxo . I currently just have a land line coming into port 3 and two analog phones one 1 and 2. I am able to dial in ok and call also dial another extension ok but i am not able to dial out outside. The message I receive when I dial a local call is …

Starting simple switch on 'Zap/1-1’
 – Executing [5837117@employees:1] Dial(“Zap/1-1”, “Zap/3/”) in new stack
 – Called 3/
 – Hungup 'Zap/3-1’
 == Everyone is busy/congested at this time (1:0/0/1)
 – Executing [5837117@employees:2] Congestion(“Zap/1-1”, “”) in new stack

my zapata.conf is…

[channels]
usecallerid=yes
hidecallerid=no
callwaiting=yes
threewaycalling=yes
transfer=yes
echocancel=yes
echocancelwhenbridged=yes
immediate=no

;FXS Modules
Group=1
signalling=fxo_ks
context=employees
channel=1-2

;FXO Modules
Group=2
echocancel=yes
signalling=fxs_ks
context=incoming
channel=3-4

my extensions.conf is …

[globals]
meh=Zap/1
meh2=Zap/2
outboundtrunk=Zap/3

[general]
autofallthrough=yes

[incoming]
exten => s,1,Answer()
exten => s,n,Dial(Zap/1,10)
exten => s,n,Playback(vm-nobodyavail)
exten => s,n,Hangup()

[employees]
include => outbound-local
include => outbound-long-distance

exten => 101,1,Dial(${meh})
exten => meh,1,Dial(${meh})
exten => 102,1,Dial(${meh2})
exten => meh2,1,Dial(${meh2})

[outbound-local]
exten => _nxxxxxx,1,Dial(${outboundtrunk}/${exten:1})
exten => _nxxxxxx,n,Congestion()
exten => _nxxxxxx,n,Hangup()

[outbound-long-distance]
exten => _1nxxnxxxxxx,1,Dial(${outboundtrunk}/${exten:1})
exten => _1nxxnxxxxxx,n,Playtones(congestion)
exten => _1nxxnxxxxxx,n,Hangup()

I’ve tried several configs. no luck… any suggestions appreciated

Mark

2

Try

exten => _nxxxxxx,1,Dial(${outboundtrunk}/${EXTEN:1})

instead of

exten => _nxxxxxx,1,Dial(${outboundtrunk}/${exten:1})

Cheers.

Marco Bruni

3

Tried the caps,no difference. When trying a long distance call I get an immediate hangup … as shown…

Executing [15748633331@employees:3] Hangup(“Zap/1-1”, “”) in new stack
 == Spawn extension (employees, 12198633331, 3) exited non-zero on 'Zap/1-1’
 – Hungup ‘Zap/1-1’

4

The variable “extension” doesn’t exist, only EXTENSION can be used, I did a quick test before answer you.

 Executing [15748633331@employees:3] Hangup("Zap/1-1", "") in new stack

You show only the priority 3 of the extension 15748633331, can you show what happened before (priority 1 and 2)?

Cheers.

Marco Bruni

5

Marco

Thanks for hanging in there …here is full execution…

  • a couple questions
    1… Where is spawn extension picked up from?
  1. Looking below at “Called 3/5745837117” does the 1 not showing before 5745837117 mean a problem. I notice on my local call that is shows Executing 5837117 but next line shows “Called 3/837117”

thanks
Mark

Starting simple switch on 'Zap/1-1’
 – Executing [15745837117@employees:1] Dial(“Zap/1-1”, “Zap/3/5745837117”) in new stack
 – Called 3/5745837117
 – Hungup 'Zap/3-1’
 == Everyone is busy/congested at this time (1:0/0/1)
 – Executing [15745837117@employees:2] PlayTones(“Zap/1-1”, “congestion”) in new stack
 – Executing [15745837117@employees:3] Hangup(“Zap/1-1”, “”) in new stack
 == Spawn extension (employees, 15745837117, 3) exited non-zero on 'Zap/1-1’
 – Hungup ‘Zap/1-1’

6
  1. From EXTEN variable.
  2. Yes, I think it’s a problem.
    Try do not strip the first digit:
exten => _nxxxxxx,1,Dial(${outboundtrunk}/${EXTEN})

This should work.

Cheers.

Marco Bruni

7

Marco

Darn…Called shows okay but same results…it just seems to be an immediate offhook as soon as dialed.

thanks

LOCAL RESULTS

Starting simple switch on 'Zap/1-1’
 – Executing [5837117@employees:1] Dial(“Zap/1-1”, “Zap/3/5837117”) in new stack
 – Called 3/5837117
 – Hungup 'Zap/3-1’
 == Everyone is busy/congested at this time (1:0/0/1)
 – Executing [5837117@employees:2] Congestion(“Zap/1-1”, “”) in new stack
 == Spawn extension (employees, 5837117, 2) exited non-zero on 'Zap/1-1’
 – Hungup ‘Zap/1-1’

LONG DISTANCE RESULTS

Starting simple switch on 'Zap/1-1’
 – Executing [12198633331@employees:1] Dial(“Zap/1-1”, “Zap/3/12198633331”) in new stack
 – Called 3/12198633331
 – Hungup 'Zap/3-1’
 == Everyone is busy/congested at this time (1:0/0/1)
 – Executing [12198633331@employees:2] PlayTones(“Zap/1-1”, “congestion”) in new stack
 – Executing [12198633331@employees:3] Hangup(“Zap/1-1”, “”) in new stack
 == Spawn extension (employees, 12198633331, 3) exited non-zero on 'Zap/1-1’
 – Hungup ‘Zap/1-1’

8

Solved problem by updating Zaptel drivers 1.4.9.2 to 1.4.11

thanks for help