We intend to provide a helpline service, and a bit of different compare to normal helpline that route the call to live-agent. (Details is in the PDF of the following link). We are asking if Asterisk can support to route the call to the music source (which is played from the same PC [not from a file but when browse to our website, the music will be played online] or via audio input from another PC) for multiple concurrent users ?
Sorry, since i m not a technical person, so if there is further clarification required, please inform me. Thanks