First of all, I am a bit confused where I can post this. I am using Asterisk with FreePBX, and I am never sure if my question is for Asterisk or FreePBX. What are the Guidelines?
Anyway, in case this is for Asterisk, here goes:
Sometimes I need to record calls. The GUI is set to “On Demand”, and when I set it to “Always”, it records fine, the calls show up in /var/spool/asterisk/monitor. But they do not show up in the GUI, at least I have not found them there. But I can get the calls by logging into a command prompt on the asterisk system, moving the files to a different directory, and then using Filezilla to extract them to my desktop.
Now, when I set the system back to “On Demand”, I can use *1 to initiate a recording. The problem is that the recording is only of one side of the conversation, which is not what I want.
“Always”-> correct recording but I don’t want to record every call.
“On Demand”-> I can select the calls to be recorded, but only one side is recorded.
How do I get “On Demand” to record the complete conversation?