Been having some issues with call recording. Any help or suggestions or even point to the right direction is greatly appreciated. The setup involves two asterisk servers - both running 1.4.9.
Basically what happens is that only one channel is being recorded (hence you’ll only here one person talking - the callee). Here are the details:
Call comes into PRI/Tenor which sends to Asterisk #1, call is sent to Asterisk #2 with dialplan, if call is answered using SIP phone on Asterisk #2 then both sides of call record properly. If call is answered via external phone which is dialed by Asterisk #2 sending request to Asterisk #1 and then out PRI only the external phone side is monitored and not the in side.
If using MixMonitor the call appears to record all the way through with dead air for the IN side, but if using Monitor to record then the IN stops as soon as the call is answered. The OUT side records all the way through. All you hear on the IN side is up until the call is answered, so it does record for a little while, but the channel is ending early for some reason.
Thanks in advance.