Call-Pickup unable to function in Call Queue

Good day!

We have been used a call queuing for inbound for rotation purpose. Upon observation call-pickup is not possible to the members of call queue extensions.

Is it possible to have the functionality of call-pickup on said scenario? Please let me know workaround.

Thank you in advance.


I think you can use channel redirect as call pick up method

Hello @ambiorixg12,

If you could provide sample please! Thanks.

If using AMI you can use the redirect action to transfer a channel to an specific context also there is diaplan channelredirect command

Thanks for the idea @ambiorixg12 . I will post here the result once done. :slight_smile:

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