Good day!
We have been used a call queuing for inbound for rotation purpose. Upon observation call-pickup is not possible to the members of call queue extensions.
Is it possible to have the functionality of call-pickup on said scenario? Please let me know workaround.
Thank you in advance.
Regards,
Chris
I think you can use channel redirect as call pick up method
Hello @ambiorixg12,
If you could provide sample please! Thanks.
If using AMI you can use the redirect action to transfer a channel to an specific context also there is diaplan channelredirect command
https://wiki.asterisk.org/wiki/display/AST/Asterisk+13+ManagerAction_Redirect
Thanks for the idea @ambiorixg12 . I will post here the result once done. 