Call failed: not found

Asterisk Asterisk Support
1

I installed AsteriskNOW with a very basic setting:

  • user: extension 200 with dial plan DialPlan1
  • service provider: custom voip Provider1 with SIP and a valid hostname, account, password
  • calling rules: dial plan DialPlan1 with rule Rule1 placed through Provider1

But I cannot dial out with this basic configuration: I get error message “Call failed: not found” on the X-Lite softphone.

A lot of warnings and notices in the Asterisk log, ending with several lines, mentioning the phone number I try to dial (let’s say):

[Mar 5 01:22:57] NOTICE[1860] chan_sip.c: Got SUBSCRIBE for extension 0123456789@numberplan-custom-1 from 10.10.20.102, but there is no hint for that extension.

There are no analog lines, the AsteriskNOW server is simply connected to the network.

What is missing? Thx for any step forward :wink: