Hi everyone
I hope you guys can help me with blind transfer.
I’m going to exemplify I hope in the most clear way.
I’ve with 4 users (extensions) two of them are A, B, let’s suppose A and B are in a call or talking each other, I also have two other users C, D. C receive an incoming call and decide to transfer to A or B, but as I said A and B are busy because they are talking each other or attending a call.
Here is the problem, when I want to transfer a call, for example C make a call to D then D decide to transfer this call to A ::::: ##A ::::: then asterisk disconnect both users and sounds busy tone.
I don´t know why but it only happen using ## not **
Does anybody here can help me ?
Best regards.
This how I have features.
[code][general]
parkext => 700
parkpos => 701-710
context => parkedcalls
parkingtime => 45
findslot => next
;Esto es nuevo ¬
courtesytone = beep
parkedplay = caller
parkedcalltransfers = caller
parkedcallreparking = caller
parkedcallhangup = caller
parkedcallrecording = caller
parkeddynamic = yes
adsipark = yes
atxfercallbackretries = 2
featuredigittimeout = 5000
transferdigittimeout => 3
comebacktoorigin = yes
comebackdialtime = 30
;************************************************
comebackcontext = parkeada
atxfernoanswertimeout = 15
atxferdropcall = yes
;************************************************
xfersound = beep ; to indicate an attended transfer is complete
xferfailsound = beeperr ; to indicate a failed transfer
pickupexten = *8 ; Configure the pickup extension. (default is *8)
pickupsound = beep ; to indicate a successful pickup (default: no sound)
pickupfailsound = beeperr ; to indicate that the pickup failed (default: no sound)
;featuredigittimeout = 1000
[featuremap]
blindxfer => ## ; Blind transfer (default is #) – Make sure to set the T and/or t option in the Dial() or Queue() app call!
disconnect => *0 ; Disconnect (default is *) – Make sure to set the H and/or h option in the Dial() or Queue() app call!
automon => *1 ; One Touch Record a.k.a. Touch Monitor – Make sure to set the W and/or w option in the Dial() or Queue() app call!
atxfer => ** ; Attended transfer – Make sure to set the T and/or t option in the Dial() or Queue() app call!
parkcall => #72 ; Park call (one step parking) – Make sure to set the K and/or k option in the Dial() app call!
automixmon => *3 ; One Touch Record a.k.a. Touch MixMonitor – Make sure to set the X and/or x option in the Dial() or Queue() app call![/code]
This is what CLI shows to me.
[code]Connected to Asterisk 11.4.0 currently running on dell9150 (pid = 1029)
== Using SIP RTP CoS mark 5
– Executing [2007@users:1] Dial(“SIP/2009-00000002”, “SIP/2007,20,tTrKHW”) in new stack
== Using SIP RTP CoS mark 5
– Called SIP/2007
– SIP/2007-00000003 is ringing
– SIP/2007-00000003 is making progress passing it to SIP/2009-00000002
0xb6f0f2a8 – Probation passed - setting RTP source address to 192.168.1.132:20
– SIP/2007-00000003 answered SIP/2009-00000002
0xb6f0f2a8 – Probation passed - setting RTP source address to 192.168.1.132:20
0xb6e275e0 – Probation passed - setting RTP source address to 192.168.1.111:6066
== Using SIP RTP CoS mark 5
– Executing [2004@users:1] Dial(“SIP/marcos-00000004”, “SIP/dish,20,tTrfkwhx”) in new stack
== Using SIP RTP CoS mark 5
– Called SIP/dish
– SIP/dish-00000005 is ringing
– SIP/dish-00000005 is making progress passing it to SIP/marcos-00000004
0x9577960 – Probation passed - setting RTP source address to 192.168.1.244:6010
– SIP/dish-00000005 answered SIP/marcos-00000004
0x9577960 – Probation passed - setting RTP source address to 192.168.1.244:6010
0xb6e5fa00 – Probation passed - setting RTP source address to 192.168.1.147:6114
– Started music on hold, class ‘default’, on SIP/marcos-00000004
– <SIP/dish-00000005> Playing ‘pbx-transfer.gsm’ (language ‘en’)
– Blind transferring SIP/marcos-00000004 to ‘2007’ (context users) priority 1
– Stopped music on hold on SIP/marcos-00000004
– Executing [2007@users:1] Dial(“SIP/marcos-00000004”, “SIP/2007,20,tTrKHW”) in new stack
== Using SIP RTP CoS mark 5
– Called SIP/2007
– Got SIP response 486 “Busy Here” back from 192.168.1.132:5060
– SIP/2007-00000006 is busy
== Everyone is busy/congested at this time (1:1/0/0)
– Auto fallthrough, channel ‘SIP/marcos-00000004’ status is ‘BUSY’
dell9150*CLI>
[/code]
I’m sorry about my english.
Thank you