Bizarre Answering Behavior


#1

Ok, I’ve been trying to figure out why my A@H won’t answer the lines when I can call out and the panel shows the call coming in - well something bizarre has happened.

I set up inbound routing to ring my extension if a call comes in - and my extension rings but when I pick it up I get a dial tone. The whole time after I answer I hear the phone I originated the call on just ring and ring and ring, even though I answer the IP phone…

Ok, so then I set it to go to VM, and it does - but it’s just a dial tone.

So, why would the originating phone ring and ring if the PBX is picking up and routing? And why would I get dial tone on the answering phone when the incoming call rings to it?

Bizarre!

Here is the real time status from CLI:

asterisk1*CLI> 
    -- Starting simple switch on 'Zap/2-1'
    -- Executing SetVar("Zap/2-1", "FROM_DID=s") in new stack
    -- Executing Answer("Zap/2-1", "") in new stack
    -- Executing Wait("Zap/2-1", "0") in new stack
    -- Executing Goto("Zap/2-1", "ext-local|*101|1") in new stack
    -- Goto (ext-local,*101,1)
    -- Executing Macro("Zap/2-1", "vm|101") in new stack
    -- Executing Macro("Zap/2-1", "user-callerid") in new stack
    -- Executing DBget("Zap/2-1", "AMPUSER=DEVICE//user") in new stack
    -- DBget: varname=AMPUSER, family=DEVICE, key=/user
    -- DBget: Value not found in database.
    -- Executing DBget("Zap/2-1", "AMPUSERCIDNAME=AMPUSER//cidname") in new stack
    -- DBget: varname=AMPUSERCIDNAME, family=AMPUSER, key=/cidname
    -- DBget: Value not found in database.
    -- Executing GotoIf("Zap/2-1", "1?5") in new stack
    -- Goto (macro-user-callerid,s,5)
    -- Executing NoOp("Zap/2-1", "Using CallerID ") in new stack
    -- Executing Goto("Zap/2-1", "s-|1") in new stack
    -- Goto (macro-vm,s-,1)
    -- Executing VoiceMail("Zap/2-1", "u101") in new stack
    -- Playing '/var/spool/asterisk/voicemail/default/101/unavail' (language 'en')
    -- Playing 'vm-intro' (language 'en')
    -- Playing 'beep' (language 'en')
    -- Recording the message
    -- x=0, open writing:  /var/spool/asterisk/voicemail/default/101/INBOX/msg0000 format: wav49, 0x9f56790
    -- x=1, open writing:  /var/spool/asterisk/voicemail/default/101/INBOX/msg0000 format: wav, 0x9f73680

Any ideas?