Hi,
Is it possible to run a command on the asterisk server and in this way direct an incomming call to this agen.
I mean that if a call rings in asterisk and on the phone of an agent, then the agent presses “answer the call”. Is there a command on asterisk, which makes it possible to do this manually directly on the server?
I’m thinking that if the phone can do it, there is a manual command which does the same?