Auto attendant for analog pots lines

Asterisk Asterisk Support
1

hi

I need to create an autoattendant that when dialed, it will offer you a menu and based on your choice, it will dial a different number (not an extension) and connect the inbound call thru.

Do I need only the server and a FXO card?

Thanks

2

Yes just remeber that if you are dialing back out threw the pstn you will need 2 lines 1 for the call coming in and 1 for the call going out. Also whoever the call goes too will see the second line number as the caller id and not that of the originating call

3

this is possible but as rusty said you will need another channel for the 2nd leg of the call.

  • doesnt care if its a number or an extension. Just put like

exten => 1,1,Dial(Zap/g1/1234567890,20)
exten => 2,1,Dial(Zap/g1/3433423523,20)
etc etc

4

So I need 2 FXO ports yes? Or is it 2 FXS ports? Is there anything I can put in the dial plan that will store the original caller ID # and pass that along?

Also, this is my first asterisk project in a real world enviornment. Will this be fairly easy to setup??

5

Okay, I realized that I need FXO ports, so (since I need 2) I would have to buy the following 2 products from Digium:

digium.com/en/wheretobuy/dig … de=SOLOFXO

digium.com/en/wheretobuy/dig … de=RTDM11B

Is that correct? Those, and obviously the PC. Is there anything else I need to buy, because I need to quote the customer on price.

6

Is there anything I can put in the dial plan that will store the original caller ID # and pass that along?

Some voip companys will let you do it. Asterisk has the capability it just most companys you buy the service from will not let you do it and I know of none that would let you do it on a POTS line

7

Cool. Will I need anything other than the 2 products from Digium I listed and the PC?

8

Actually I’d recommend a TDM02B if all you need are 2 FXO ports. It’ll cost less.

See here: voipsupply.com/product_info. … cts_id=292

I’m not endorsing the company just showing what I’d recommend.

Tom

9

if you dial with the ‘o’ flag (dial(dest,ringtime,o)) it will use the originating caller id.

it is not technically possible to send caller id on a pots line as there is no FSK chirp for an outgoing call, only for incoming.