Attended transfer ringing problem

Hi everyone. I have a problem with the atxfer feature in asterisk.

A LOT of customers complain about the fact that when they do an attended transfer, the extension to which they want to transfer the call rings aproximatly 3 times, than, if no one answers, the call is brought back to the called. They’d want to let the extension to which they want to transfer the call to ring longer, or even undefinitely, so they can take back the call with the “disconnect” extension.

I’ve tried to search in features.conf but i haven’t found nothing to customize the ringing time. Any idea?

PS

Excuse me for the bad english…

“atxfernoanswertimeout” should be what you’re looking for.

Cheers.

Marco Bruni

But from what i see, it’s not available in the 1.2.X release… So, i guess it’s only used in the 1.4.X branch…

Anyway, thank you for the very fast response!