Asterisk should marry SugarCRM


#1

Here goes a “view to the future” suggestion… I like SugarCRM ( www.sugarcrm.com ) a lot and it seems to be very well accepted in the open source and business community. SugarCRM already has very good CRM features and with all the friends developing the product it would be a “homerun” to just go where anybody has gone before.

If SugarCRM integrates there CRM with Asterisk Open Source PBX ( www.xampp.org (bundle package to ease the installation of PHP, MySQL and Apache)

This can become a package that can make an impact in hosted applications business and many other, it’s a package that can compete head to head with Salesforce.com ( www.five9.com ) marriage for instance.

To survive in the business and open source world it is a great idea to just “merge” products to have new opportunities, surpass frontiers, get to new levels and get more users.

This is my humble opinion of a new view that Asterisk should at least brainstorm.

Kind Regards,


#2

[quote=“joel1198”]Here goes a “view to the future” suggestion… I like SugarCRM ( www.sugarcrm.com ) a lot and it seems to be very well accepted in the open source and business community. SugarCRM already has very good CRM features and with all the friends developing the product it would be a “homerun” to just go where anybody has gone before.

This can become a package that can make an impact in hosted applications business and many other, it’s a package that can compete head to head with Salesforce.com ( www.five9.com ) marriage for instance.

To survive in the business and open source world it is a great idea to just “merge” products to have new opportunities, surpass frontiers, get to new levels and get more users.

This is my humble opinion of a new view that Asterisk should at least brainstorm.

Kind Regards,[/quote]

I understand your standpoint. But as I see it maybe it is better to spend the rescources where it counts the most, developing the asterisk.

I am not to familiar with PHP which apear to the power behing sugarcrm, but as long as it is a CRM I guess you will have all your contacts and clients in there allready. Making a CALL button that communicate with asterisk should be relatively doable. You would need for the PHP app to pass along the phone# to the crm. Ok this is the basic, but you get the picture.

As I see it as both are open-source you could merge them togheter all you like to fit your needs. Even start a fork of both, have that as an open-source and maybe get others to join.