Asterisk presence

I am running asterisk with 7960 phones and x-lite softphones. when I add a user to my friends list the status does not show up. In reading documentation I understand that the publish doesn’t work however from what I’m reading general presence information should show up like available and busy.

I did add a hint extension to my extension.conf file and that didn’t appear to help either. Any suggestions would be greatly appreciated.

Thanks!