Asterisk Keeps Restarting after adding new phone

Hello Everyone

I am having interesting issue with Asterisk
i am using DPMA 3.6.5 on our server and normally i add digium phones mac on the system
and it gets registerd

but this morning i tried to add a new phone to the server it keeps killing asterisk for some reason
and then asterisk gets restarted

here is the logs

105550 [2021-12-01 13:03:16] WARNING[57776] loader.c: Some non-required modules failed to load.
105551 [2021-12-01 13:03:16] WARNING[57776] loader.c: Module ‘res_monitor’ has been loaded but may be removed in a future release. Its replacement is ‘app_mixmonitor’.
105552 [2021-12-01 13:03:16] WARNING[57794] pbx.c: PBX requires Asterisk to be fully booted
105553 [2021-12-01 13:03:16] WARNING[57776] loader.c: Module ‘res_adsi’ has been loaded but may be removed in a future release.
105554 [2021-12-01 13:03:16] WARNING[57776] loader.c: Module ‘app_meetme’ has been loaded but may be removed in a future release. Its replacement is ‘app_confbridge’.
105555 [2021-12-01 13:03:16] WARNING[57776] loader.c: Module ‘app_adsiprog’ has been loaded but may be removed in a future release.
105556 [2021-12-01 13:03:17] WARNING[57776] loader.c: Module ‘app_getcpeid’ has been loaded but may be removed in a future release.
105557 [2021-12-01 13:03:17] WARNING[57776] loader.c: Module ‘app_ices’ has been loaded but may be removed in a future release.
105558 [2021-12-01 13:03:17] WARNING[57776] loader.c: Module ‘app_image’ has been loaded but may be removed in a future release.
105559 [2021-12-01 13:03:17] WARNING[57776] loader.c: Module ‘app_macro’ has been loaded but may be removed in a future release. Its replacement is ‘app_stack (GoSub)’.
105560 [2021-12-01 13:03:17] WARNING[57776] loader.c: Module ‘app_nbscat’ has been loaded but may be removed in a future release.
105561 [2021-12-01 13:03:17] WARNING[57776] loader.c: Module ‘app_url’ has been loaded but may be removed in a future release.
105562 [2021-12-01 13:03:17] WARNING[57776] loader.c: Module ‘app_mysql’ has been loaded but may be removed in a future release. Its replacement is ‘func_odbc’.
105563 [2021-12-01 13:03:17] WARNING[57776] loader.c: Module ‘app_dahdiras’ has been loaded but may be removed in a future release.
105564 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘chan_local.so’: /usr/lib64/asterisk/modules/chan_local.so: cannot open shared object file: No such file or directory
105565 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_hep_pjsip.so’, missing dependencies: res_pjsip, res_pjsip_session
105566 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘func_pjsip_aor.so’, missing dependency: res_pjsip
105567 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘func_pjsip_contact.so’, missing dependency: res_pjsip
105568 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_xpidf_body_generator.so’, missing dependencies: res_pjsip, res_pjsip_pubsub
105569 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_send_to_voicemail.so’, missing dependencies: res_pjsip, res_pjsip_session
105570 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_dialog_info_body_generator.so’, missing dependencies: res_pjsip, res_pjsip_pubsub
105571 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_dlg_options.so’, missing dependencies: res_pjsip, res_pjsip_session
105572 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_empty_info.so’, missing dependencies: res_pjsip, res_pjsip_session
105573 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_sips_contact.so’, missing dependency: res_pjsip
105574 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_history.so’, missing dependency: res_pjsip
105575 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_mwi_body_generator.so’, missing dependencies: res_pjsip, res_pjsip_pubsub
105576 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_stir_shaken.so’, missing dependencies: res_pjsip, res_pjsip_session
105577 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_path.so’, missing dependencies: res_pjsip, res_pjsip_session
105578 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_endpoint_identifier_dpma.so’, missing dependency: res_pjsip
105579 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_phoneprov_provider.so’, missing dependencies: res_pjsip, res_phoneprov
105580 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_pidf_body_generator.so’, missing dependencies: res_pjsip, res_pjsip_pubsub
105581 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_pidf_digium_body_supplement.so’, missing dependencies: res_pjsip, res_pjsip_pubsub
105582 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_pidf_eyebeam_body_supplement.so’, missing dependencies: res_pjsip, res_pjsip_pubsub
105583 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_publish_asterisk.so’, missing dependencies: res_pjsip, res_pjsip_outbound_publish, res_pjsip_pubsub
105584 [2021-12-01 13:03:17] ERROR[57776] loader.c: Error loading module ‘res_pjsip_dialog_info_digium_body_supplement.so’, missing dependency: res_pjsip
105585 [2021-12-01 13:03:17] ERROR[57776] loader.c: res_config_sqlite declined to load.
105586 [2021-12-01 13:03:17] ERROR[57776] loader.c: res_xmpp declined to load.
105587 [2021-12-01 13:03:17] ERROR[57776] loader.c: Declined modules which depend on res_xmpp: chan_motif
105588 [2021-12-01 13:03:17] ERROR[57776] loader.c: res_stun_monitor declined to load.
105589 [2021-12-01 13:03:17] ERROR[57776] loader.c: chan_console declined to load.
105590 [2021-12-01 13:03:17] ERROR[57776] loader.c: chan_skinny declined to load.
105591 [2021-12-01 13:03:17] ERROR[57776] loader.c: chan_ooh323 declined to load.
105592 [2021-12-01 13:03:17] ERROR[57776] loader.c: chan_mobile declined to load.
105593 [2021-12-01 13:03:17] ERROR[57776] loader.c: res_hep declined to load.
105594 [2021-12-01 13:03:17] ERROR[57776] loader.c: Declined modules which depend on res_hep: res_hep_rtcp
105595 [2021-12-01 13:03:17] ERROR[57776] loader.c: app_agent_pool declined to load.
105596 [2021-12-01 13:03:17] ERROR[57776] loader.c: res_calendar declined to load.
105597 [2021-12-01 13:03:17] ERROR[57776] loader.c: Declined modules which depend on res_calendar: res_calendar_caldav, res_calendar_ews, res_calendar_exchange, res_calendar_icalendar
105598 [2021-12-01 13:03:17] ERROR[57776] loader.c: cdr_csv declined to load.
105599 [2021-12-01 13:03:17] ERROR[57776] loader.c: cdr_manager declined to load.
105600 [2021-12-01 13:03:17] ERROR[57776] loader.c: cdr_odbc declined to load.
105601 [2021-12-01 13:03:17] ERROR[57776] loader.c: app_alarmreceiver declined to load.
105602 [2021-12-01 13:03:17] ERROR[57776] loader.c: app_festival declined to load.
105603 [2021-12-01 13:03:17] ERROR[57776] loader.c: app_followme declined to load.
105604 [2021-12-01 13:03:17] ERROR[57776] loader.c: chan_phone declined to load.
105605 [2021-12-01 13:03:17] ERROR[57776] loader.c: chan_unistim declined to load.
105606 [2021-12-01 13:03:17] ERROR[57776] loader.c: pbx_ael declined to load.
105607 [2021-12-01 13:03:17] ERROR[57776] loader.c: pbx_dundi declined to load.
105608 [2021-12-01 13:03:17] ERROR[57776] loader.c: pbx_lua declined to load.
105609 [2021-12-01 13:03:17] ERROR[57776] loader.c: func_odbc declined to load.
105610 [2021-12-01 13:03:17] ERROR[57776] loader.c: res_pktccops declined to load.
105611 [2021-12-01 13:03:17] VERBOSE[57776] asterisk.c: Asterisk Ready.
105612 [2021-12-01 13:03:17] NOTICE[57881] chan_sip.c: Peer ‘3635’ is now Reachable. (20ms / 2000ms)
105613 [2021-12-01 13:03:24] NOTICE[57881] chan_sip.c: Peer ‘3883’ is now Reachable. (5ms / 2000ms)
105614 [2021-12-01 13:03:25] NOTICE[57881] chan_sip.c: Peer ‘3433’ is now Reachable. (4ms / 2000ms)
105615 [2021-12-01 13:03:25] NOTICE[57881] chan_sip.c: Peer ‘A2-Adtran’ is now Reachable. (3ms / 2000ms)
105616 [2021-12-01 13:03:25] NOTICE[57881] chan_sip.c: Peer ‘3435’ is now Reachable. (4ms / 2000ms)
105617 [2021-12-01 13:03:26] NOTICE[57881] chan_sip.c: Peer ‘3436’ is now Reachable. (21ms / 2000ms)
105618 [2021-12-01 13:03:26] NOTICE[57881] chan_sip.c: Peer ‘252’ is now Reachable. (4ms / 2000ms)

Please Help

Your Asterisk system is not dead. Some messages are just for your information and other modules do not load because of missing dependencies. You may need to have a look at modules.conf to find out what has been deactivated. Other than that your system seems to be OK and the new phone is not responsible for these messages.

I don’t think the log is useful. It is just showing part of a restart, and not showing the failure that caused the next crash in the cycle.

You need to look at the wiki article on obtaining a backtrace.

I believe it is DPMA since it is been an hour that i keep new phone disconnected nothing happens the moment i connect the new phone it disconnect the asterisk , maybe when new phone requests new DPMA setting from the server it will kick the asterisk off

Sangoma phones and DPMA are commercial products. Support is available through Sangoma Technical Support[1].

[1] Support ⋆ Sangoma

I haven’t used the Digium Module for years, so I can’t comment on that. Seems to me that you should probably follow David’s advice. Perhaps you do see already something when you start Asterisk in the foreground with “asterisk -c”.

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