Asterisk doesn't read any call file from outgoing directory

Asterisk doesn’t read any call file from outgoing directory. file and directory permissions is correct. no log in Asterisk CLI. no log in verbose file. what’s wrong with it ?
asterisk version is

Your version of Asterisk is quite old, I’m not sure what sort of problems may have existed or where to look. You could check to see if pbx_spool is loaded as that is the module which does call files.

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Thanks for your answer. The autoload property in modules.conf set to yes. I already know If autoload set to no in modules.conf I have to load pbx_spool.otherwise call files will not work. Is it correct ?

Yes. That is correct.

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Asterisk reset. The problem solved.