Hi,
We have an issue with Asterisk 13.17.1 queue show queuename options. When the agent answer the call its shows correctly like “(ringinuse disabled) (dynamic) (in call) (In use) has taken no calls yet”. But when the agent put on hold it not shows like “(on hold)” it remains show only “(ringinuse disabled) (dynamic) (in call) (In use) has taken no calls yet”. Can you please anyone help us to resolve the issue.
sip.conf
[7001]
username=7001
secret=7001
accountcode=7001
context=test
disallow=all
allow=ulaw
allow=alaw
dtmfmode=rfc2833
type=friend
host=dynamic
nat=force_rport,comedia
qualify=yes
callcounter=yes
queues.conf
[TEST_QUEUE]
musicclass = default
strategy = rrmemory
servicelevel = 0
timeout = 20
retry = 1
wrapuptime= 15
autofill= yes
maxlen = 0
setinterfacevar=yes
setqueueentryvar=yes
setqueuevar = yes
announce-holdtime = no
announce-position = no
;announce-frequency = 45
;periodic-announce = /var/lib/asterisk/sounds/en/inrush
periodic-announce-frequency = 30
random-periodic-announce=no
relative-periodic-announce=no
monitor-format = wav
monitor-type = MixMonitor
ringinuse = no
joinempty = yes
leavewhenempty = no
Thanks…