1-I use ARI C#, and with the method play (sender.Channels.PlayAsync(e.Channel.Id, “sound:welcome”, “fr”) to play a sound:welcome, I have as error in the CLI
“res_stasis_playback.c:276 playback_final_update: 1596837273.291: Playback failed for sound:welcome”
Does someone knows what’s this error and how should I do to avoid it?
2-If we would like to use our owner file .wav using into the IVR, how should we do with the file. the extension of our file is .wav
Thank you so much