Announcement " The current est. hold time is…"

Hi all,

We are using in one of our PB, i am trying to check the announcement of “The current est. hold time is…”

I configured that the default message should be played (and i have the relevant file on the server).

Currently when i am trying to create 5 calls in parallel to the queue - the message is not played.

Does anyone have and idea or had the chance to test the announcement to the " The current est. hold time is…"?

Will appreciate your guideline how can i test it?

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