AMI: VoicemailRefresh is not working

Asterisk Asterisk Support
1

Hi Group

I have a separate process which moves files between the INBOX and Old folders for voicemail and I am trying to sync the MWI status for extensions.
I have tried to use the AMI: VoicemailRefresh which does nothing and also setting pollmailboxes=yes and pollfreq=10 and still it does not change the MWI status on the phone for ages.
Does anyone know what the problem could be?

Im running Asterisk 13.24.1.

Thanks
Mike

2

PS the only thing that seems to work is a module reload chan_sip.so but I really dont want to be doing that every time someone uses my voicemail app.

3

This was a bug in old versions. The newest release does not suffer from this problem.

4

Thanks Josh. I assume you are talking about bug 28340.
The problem is not present in Asterisk 13.23.1 but still AMI: VoicemailRefresh does not work.
Interestingly ‘voicemail reload’ refreshes MWI in 13.23.1 but not 13.24.1

Thanks
Mike

5

Sorry all. pollmailboxes=yes does work so there must have been something else I was doing that broke this.
I will use mailbox polling instead for now.

Thanks for your help.

Mike

6

The latest version of Asterisk is 13.26.0. That version does not have any known MWI issues, earlier versions did.

7

Thanks Josh

PS I was wrong about mailbox polling in 13.24.1. It is actually broken. It worked fine for a while but then became sporadic in the poll times so you are correct.

8

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