AMI not responding randomly

Asterisk Asterisk APIs
1

We are running system with Asterisk 16.19.1 + FreePBX 15.0.36 with AMI functions to capture call related events and Originate calls through a WEB UI. The system was running without any issue for months. How ever it recently developed a error where AMI functions would stop responding randomly.

AMI function Originate seems to affected immediately.

When tested with below command the output will freeze randomly.

telnet localhost 5038

Action: Login
Username: ami_user_name
Secret: password

Restarting asterisk service will resolve the issue but its temporary. How can we debug this issue?

Thanks in advance.

HW Spec: HPE DL380 - Xeon(R) Silver 4114, 32GB RAM, 1TB
30 concurrent calls

2

You could try getting a backtrace[1] and it may show where things are hung. You are using a 2+ year old unsupported version of Asterisk though, so people may not want to invest time into it since it may no longer be an issue.

[1] https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace

1 Like
3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.