Please anyone know how to identify calls in a queue using Event name and ChannelState in AMI
There are specific events which are emitted when callers enter[1] and leave[2] a queue. These can be used to know this information.
[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+13+ManagerEvent_QueueCallerJoin
[2] https://wiki.asterisk.org/wiki/display/AST/Asterisk+13+ManagerEvent_QueueCallerLeave
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