Allowguest Issue

Hi Support,

When I set allowguest=no in sip.conf like

[general]
allowguest=no

the incoming calls won’t work ( no extensions ring ) most of the time. ( It was noticed that sometimes it works, sometimes it won’t ).

The error that I get is,

[Dec 12 12:14:02] NOTICE[13054]: chan_sip.c:22518 handle_request_invite: Sending fake auth rejection for device <sip:XXXXXXXX@123.123.123.123:5060>;tag=as01b5d246

When debug is on,

Using INVITE request as basis request - 2523181-3595848916-125555@ms
No matching peer for 'yyyyyyyyyyy' from '123.123.123.123:5060'
[Dec 12 15:54:21] NOTICE[22405]: chan_sip.c:22518 handle_request_invite: Sending fake auth rejection for device <sip:xxxxxxxxx@123.123.123.123:5060>;tag=as2498b19c

<--- Reliably Transmitting (NAT) to 123.123.123.123:5060 --->
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 123.123.123.123:5060;branch=z9hG4bK-ea504d19c5e893a2e709bac179b7dd9c;received=123.123.123.123;rport=5060

If I set allowguest=yes, then the issue is fixed, and all incoming calls work all times.

I see that allowguest when enabled is a security risk. How can I make the calls work, when allowguest is set to “no”? Please help.

Register your peers properly to avoid issues or enable allowguest=yes.

I think you meant “or” not “and”, or you meant allowguest=no.

Right, it was “or”

The peers are registered properly. I confirm it using “sip show registry” and “sip show peers”.

What else can go wrong?

“sip show registry” shows to which servers ASTERISK registers to (does not show the registration status of the SIP endpoints).

Can you copy/paste the output of “sip show peers”?

This is my result of “sip show peers”

asterisk*CLI> sip show peers Name/username Host Dyn Forcerport ACL Port Status 7001/7001 203.203.203.203 D N A 16941 Unmonitored 7002/7002 (Unspecified) D N 0 Unmonitored 7003/7003 (Unspecified) D N 0 Unmonitored callcentric/1777236XXXX 204.204.204.204 N 5080 Unmonitored 4 sip peers [Monitored: 0 online, 0 offline Unmonitored: 2 online, 2 offline] asterisk*CLI>

Neither 7002 nor 7003 are registered.

7002 and 7003 are softphones which are not connected.

( But it has worked in the past with only 7001 connected )

Can you do a “sip set debug on”, make an incomming call and copy/paste the output here?