Allow users to switch greetings

Asterisk Asterisk Support
1

Good morning all,

I was wondering if it is possible for the end user to be able to switch there greetings without me doing anything for them. For example. I have a queue setup and the people in that queue want to have a meeting and noone will be able to answer the phones, would it be possible for them to insert a greeting that says they are at a meeting , etc… Can this be done with out them playing with the Dialplan? is there an extention that they can configure this at? please let me know. Thanks

2

create an extension that modifies an ASTDB value, then check that value before the call enters the queue. then you can choose whether to enter the queue or just play the message before hangingup/giving the caller a chance to do something else.

3

sweet. Can you post an example please!.

4

[q-set] exten => *78,1,Answer exten => *78,2,Wait(1) exten => *78,3,Set(DB(QUEUE/MEETING)=1) exten => *78,4,Playback(meeting-message) exten => *78,5,Playback(activated) exten => *78,6,Hangup() exten => *79,1,Answer exten => *79,2,Wait(1) exten => *79,3,Set(DB(QUEUE/MEETING)=0) exten => *79,4,Playback(meeting-message) exten => *79,5,Playback(de-activated) exten => *79,6,Hangup()
then you want something like exten =>100,1,GotoIf($[${DB(QUEUE/MEETING)} = 0]?myqueue,s,1:meeting-message,s,1)

if you need further help than that you should change your website :wink:

5

I got it dude you are my hero.