I’ve been largley dabbling in call files and so haven’t changed much if anything in the configuration files and yet the other day I could make external calls through a SIP and today I can’t. I can still make internal calls but when I try to dial out I get 503 “Service Unavailable”
Can anyone help me with this please
Not on the information provided. 503 is a pretty generic failure code.
At the least, you are going to have to provide information about what generated the 503 response, and probably the contents of the SIP dialogue leading up to it. The contents of the corresponding logs from whatever produced the rejection may well be needed, to understand why it took exception.
[quote=“RFC 3261”]21.5.4 503 Service Unavailable
The server is temporarily unable to process the request due to a
temporary overloading or maintenance of the server. The server MAY
indicate when the client should retry the request in a Retry-After
header field. If no Retry-After is given, the client MUST act as if
it had received a 500 (Server Internal Error) response.
A client (proxy or UAC) receiving a 503 (Service Unavailable) SHOULD
attempt to forward the request to an alternate server. It SHOULD NOT
forward any other requests to that server for the duration specified
in the Retry-After header field, if present.
Servers MAY refuse the connection or drop the request instead of
responding with 503 (Service Unavailable).[/quote]
In practice, this is a catchall error, so the official description is probably incomplete. I think it is often used when the UAS is simply not prepared to deal with the UAS or its request.