We have an Asterisk system alongside a Mitel 3300 ICP. The Asterisk system has the Mitel setup as a peer:
Now, calls from extensions on the Mitel system to extensions on the Asterisk system always work. Calls from Asterisk to Mitel, however, work only intermittently. A typical example:
I call extension 203 (on Mitel) from extension 334 (on Asterisk). The first time, I’ll get a busy signal and Asterisk will report “CONGESTION”. A tcpdump shows this that the Mitel is returing a 404 not found error to Asterisk.
Now, if I then wait for a minute or so and retry, the same call with go through and repeated retries will work for a period of around 10 minutes (though this seems to vary).
I can also get the connection working by first dialing an Asterisk extension from Mitel and then dialing Asterisk to Mitel. Call will then work until about 10 minutes of inactivity between the systems.
It seems here that some Asterisk -> Mitel (or vice versa) keep alive is failing and that, after a period of inactivity, the Asterisk and Mitel systems need to renegotiate. Does anyone have any insight into this?