Hello…
I am using Asterisk-13 and voicemails to emails are not working.
-I have enabled the IMAP voicemail storage and using POSTFIX MTA which is running perfectly and able to send emails from the command line using “echo” cmd
-I have configured the voicemail.conf and added the mailcmd=/usr/sbin/postfix, also given user email id in default context in my voicemail.conf.
here is the voicemail.conf file
;
; Voicemail Configuration
;
; ********* NOTICE ************************************************************
;
; NOTE: Asterisk has to edit this file to change a user’s password. This does
; not currently work with the "#include " directive for Asterisk
; configuration files, nor when using realtime static configuration.
; Do not use them with this configuration file.
;
; NOTE: Mailboxes defined by app_voicemail MUST be referenced by the rest
; of the system as mailbox@context. The rest of the system cannot add
; @default to mailbox identifiers for app_voicemail that do not specify a
; context any longer. It is a mailbox identifier format that should only
; be interpreted by app_voicemail.
;
; ********* NOTICE ************************************************************
[general]
; Formats for writing Voicemail. Note that when using IMAP storage for
; voicemail, only the first format specified will be used.
;format=g723sf|wav49|wav
;format=wav49|gsm|wav
format=wav
;
; WARNING:
; If you change the list of formats that you record voicemail in
; when you have mailboxes that contain messages, you MUST absolutely
; manually go through those mailboxes and convert/delete/add the
; the message files so that they appear to have been stored using
; your new format list. If you don’t do this, very unpleasant
; things may happen to your users while they are retrieving and
; manipulating their voicemail.
;
; In other words: don’t change the format list on a production system
; unless you are VERY sure that you know what you are doing and are
; prepared for the consequences.
;
; Who the e-mail notification should appear to come from
;serveremail=asterisk@linux-support.net
serveremail=uzma.anjum@atriait.com
; Should the email contain the voicemail as an attachment
attach=yes
; Maximum number of messages per folder. If not specified, a default value
; (100) is used. Maximum value for this option is 9999. If set to 0, a
; mailbox will be greetings-only.
maxmsg=1000
; Maximum length of a voicemail message in seconds
;maxsecs=180
; Minimum length of a voicemail message in seconds for the message to be kept
; The default is no minimum.
;
minsecs=3
; Maximum length of greetings in seconds
;maxgreet=60
; How many milliseconds to skip forward/back when rew/ff in message playback
skipms=3000
; How many seconds of silence before we end the recording
;maxsilence=10
; Silence threshold (what we consider silence: the lower, the more sensitive)
silencethreshold=128
; Max number of failed login attempts
maxlogins=3
;
; Move heard messages to the ‘Old’ folder automagically. Defaults to on.
;moveheard=yes
;
; Forward an urgent message as an urgent message. Defaults to no so
; sender can set the urgency on the envelope of the forwarded message.
;forward_urgent_auto=no
;
; User context is where entries from users.conf are registered. The
; default value is ‘default’
;
userscontext=default
;
; If you need to have an external program, i.e. /usr/bin/myapp
; called when a voicemail is left, delivered, or your voicemailbox
; is checked, uncomment this.
;externnotify=/usr/bin/myapp
;externnotify=/home/halo/bin/VMMWI
; If you would also like to enable SMDI notification then set smdienable to yes.
; You will also need to make sure smdiport is set to a valid port as specified in
; smdi.conf.
;smdienable=yes
;smdiport=/dev/ttyS0
; If you need to have an external program, i.e. /usr/bin/myapp
; called when a voicemail password is changed, uncomment this. The
; arguments passed to the application are:
; Note: If this is set, the password will NOT be changed in voicemail.conf
; If you would like to also change the password in voicemail.conf, use
; the externpassnotify option below instead.
;externpass=/usr/bin/myapp
;externpassnotify=/usr/bin/myapp
; If you would like to have an external program called when a user changes the
; voicemail password for the purpose of doing validation on the new password,
; then use this option. The script can decide whether or not the new password
; meets minimum password strength requirements before the Voicemail application
; accepts the password. If the script decides that the password is not acceptable,
; the user will be informed that the new password does not meet minimum password
; requirements, and they will be asked to enter another password.
;
; The arguments passed to this script are .
;
; The script should print “VALID” to stdout to indicate that the new password
; is acceptable. If the password is considered too weak, the script should print
; “INVALID” to stdout.
;
; There is an example script in the contrib/scripts/ directory, voicemailpwcheck.py,
; which implements some basic password checking, and can be used as a starting point
; for use with this option.
;
;externpasscheck=/usr/local/bin/voicemailpwcheck.py
; For the directory, you can override the intro file if you want
directoryintro=dir-intro
; The character set for voicemail messages can be specified here
;default: ISO-8859-1
charset=UTF-8
; The ADSI feature descriptor number to download to
;adsifdn=0000000F
; The ADSI security lock code
;adsisec=9BDBF7AC
; The ADSI voicemail application version number.
;adsiver=1
; Skip the “[PBX]:” string from the message title
pbxskip=yes
; Change the From: string
;
;fromstring=The Asterisk PBX
fromstring=Asterisk PBX voicemail
; Permit finding entries for forward/compose from the directory
usedirectory=yes
; Voicemail can be stored in a database using the ODBC driver.
; The value of odbcstorage is the database connection configured
; in res_odbc.conf.
;odbcstorage=asterisk
; The default table for ODBC voicemail storage is voicemessages.
;odbctable=voicemessages
;
; Change the from, body and/or subject, variables:
; VM_NAME, VM_DUR, VM_MSGNUM, VM_MAILBOX, VM_CALLERID, VM_CIDNUM,
; VM_CIDNAME, VM_DATE
; Additionally, on forwarded messages, you have the variables:
; ORIG_VM_CALLERID, ORIG_VM_CIDNUM, ORIG_VM_CIDNAME, ORIG_VM_DATE
; You can select between two variables by using dialplan functions, e.g.
; ${IF(${ISNULL(${ORIG_VM_DATE})}?${VM_DATE}:${ORIG_VM_DATE})}
;
; Note: The emailbody config row can only be up to 512 characters due to a
; limitation in the Asterisk configuration subsystem.
emailsubject=[PBX]: New message ${VM_MSGNUM} in mailbox ${VM_MAILBOX}
; The following definition is very close to the default, but the default shows
; just the CIDNAME, if it is not null, otherwise just the CIDNUM, or “an unknown
; caller”, if they are both null.
emailbody=Dear ${VM_NAME}:\n\n\tjust wanted to let you know you were just left a ${VM_DUR} long message (number ${VM_MSGNUM})\nin mailbox ${VM_MAILBOX} from ${VM_CALLERID}, on ${VM_DATE}, so you might\nwant to check it when you get a chance. Thanks!\n\n\t\t\t\t–Asterisk\n
;
; Note: ${IF()} strips spacing at the beginning and end of its true and false
; values, so a newline cannot be placed at either location. The word ‘so’ is
; therefore duplicated, in order for the newline to be interpreted correctly.
emailbody=Dear ${VM_NAME}:\n\n\tjust wanted to let you know you were just ${IF($["${VM_CIDNUM}" = “${ORIG_VM_CIDNUM}”]?left:forwarded)} a ${VM_DUR} long message (number ${VM_MSGNUM})\nin mailbox ${VM_MAILBOX} from ${VM_CALLERID}, on ${VM_DATE},\n${IF($["${VM_CIDNUM}" = “${ORIG_VM_CIDNUM}”]?so:(originally sent by ${ORIG_VM_CALLERID} on ${ORIG_VM_DATE})\nso)} you might want to check it when you get a chance. Thanks!\n\n\t\t\t\t–Asterisk\n
;
; You can also change the Pager From: string, the pager body and/or subject.
; The above defined variables also can be used here
;pagerfromstring=The Asterisk PBX
;pagersubject=New VM
;pagerbody=New ${VM_DUR} long msg in box ${VM_MAILBOX}\nfrom ${VM_CALLERID}, on ${VM_DATE}
;
; Set the date format on outgoing mails. Valid arguments can be found on the
; strftime(3) man page
;
; Default
emaildateformat=%A, %B %d, %Y at %r
; 24h date format
;emaildateformat=%A, %d %B %Y at %H:%M:%S
;
; Default for pager use
pagerdateformat=%A, %B %d, %Y at %r
; Short 24h date format for pager use
;pagerdateformat=%T %D
;
; Using the mailcmd option, you can specify what command is called for
; outbound E-mail. The default is shown below.
;
mailcmd=/usr/sbin/postfix
;
pollmailboxes=no ; If mailboxes are changed anywhere outside of app_voicemail,
; ; then this option must be enabled for MWI to work. This
; ; enables polling mailboxes for changes. Normally, it will
; ; expect that changes are only made when someone called in
; ; to one of the voicemail applications.
; ; Examples of situations that would require this option are
; ; web interfaces to voicemail or an email client in the case
; ; of using IMAP storage.
; ; Default: no
pollfreq=30 ; If the “pollmailboxes” option is enabled, this option
; ; sets the polling frequency. The default is once every
; ; 30 seconds.
;
; -----------------------------------------------------------------------------
; IMAP configuration settings only
; These settings are only applicable when Asterisk is compiled with IMAP support.
;
imapgreetings=yes ; If using IMAP storage, specify whether voicemail greetings
; should be stored via IMAP. If no, then greetings are stored
; as if IMAP storage were not enabled.
greetingsfolder=INBOX ; If imapgreetings=yes, then specify which folder to store
; your greetings in. If you do not specify a folder, then INBOX
; will be used
imapparentfolder=INBOX ; Some IMAP server implementations store folders under INBOX
; instead of using a top level folder (ex. INBOX/Friends). In
; this case, user imapparentfolder to set the parent folder. For
; example, Cyrus IMAP does NOT use INBOX as the parent. Default
; is to have no parent folder set.
imapserver=imap.gmail.com ; The address of the IMAP server
imapport=993 ; The port of the IMAP server
imapflags=ssl ; Optional flags to pass to the IMAP server in the IMAP mailbox
; name. For example, setting this to ‘ssl’ will enable OpenSSL
; encryption, assuming the IMAP libraries were compiled with
; OpenSSL support.
imapfolder=Inbox ; The folder in which to store voicemail messages on the IMAP
; server. By default, they are stored in INBOX.
authuser=uzma.xxxxx@xxxx.com ; The master user to use for connecting to the IMAP server, if
; the server is configured with a single user that has access to
; all mailboxes
authpassword=XXXXX123 ; The password for the authuser, if used
;imapopentimeout=60 ; The TCP open timeout (in seconds)
;imapclosetimeout=60 ; The TCP close timeout (in seconds)
;imapreadtimeout=60 ; The TCP read timeout (in seconds)
;imapwritetimeout=60 ; The TCP write timeout (in seconds)
; -----------------------------------------------------------------------------
;
; Each mailbox is listed in the form =,,,<pager_email>,
; If email is specified, a message will be sent when a voicemail is received, to
; the given mailbox, for each address listed (separated by |, ex. alice@foo.com|bob@foo.com).
; If pager is specified, a message will be sent there as well. If the password
; is prefixed by ‘-’, then it is considered to be unchangeable.
;
; Advanced options example is extension 4069
; NOTE: All options can be expressed globally in the general section, and
; overridden in the per-mailbox settings, unless listed otherwise.
;
tz=central ; Timezone from zonemessages below. Irrelevant if envelope=no.
locale=de_DE.UTF-8 ; set the locale for generation of the date/time strings (make
; sure the locales are installed in your operating system; e.g
; on Debian Linux you can use “dpkg-reconfigure locales”).
; If you use UTF-8 locales, make sure to set the “charset” option
; to UTF-8 too. If you mix different locales for different users
; you should avoid words in the emaildateformat specification, e.g.:
; emaildateformat=%A, %d %B %Y, %H:%M:%S
attach=yes ; Attach the voicemail to the notification email NOT the pager email
attachfmt=wav ; Which format to attach to the email. Normally this is the
; first format specified in the format parameter above, but this
; option lets you customize the format sent to particular mailboxes.
; Useful if Windows users want wav49, but Linux users want gsm.
; [per-mailbox only]
saycid=yes ; Say the caller id information before the message. If not described,
; or set to no, it will be in the envelope. When enabled, if a recorded file
; with the same name as the caller id exists in
; /recordings/callerids, then that file will be played as a name
; rather than saying each digit as a phone number.
; cidinternalcontexts=intern ; Internal Context for Name Playback instead of
; extension digits when saying caller id.
; sayduration=no ; Turn on/off the duration information before the message. [ON by default]
; saydurationm=2 ; Specify the minimum duration to say. Default is 2 minutes
; dialout=fromvm ; Context to dial out from [option 4 from mailbox’s advanced menu].
; If not specified, option 4 will not be listed and dialing out
; from within VoiceMailMain() will not be permitted.
sendvoicemail=yes ; Allow the user to compose and send a voicemail while inside
; VoiceMailMain() [option 5 from mailbox’s advanced menu].
; If set to ‘no’, option 5 will not be listed.
searchcontexts=yes ; Current default behavior is to search only the default context
; if one is not specified. The older behavior was to search all contexts.
; This option restores the old behavior [DEFAULT=no]
; Note: If you have this option enabled, then you will be required to have
; unique mailbox names across all contexts. Otherwise, an ambiguity is created
; since it is impossible to know which mailbox to retrieve when one is requested.
; callback=fromvm ; Context to call back from
; if not listed, calling the sender back will not be permitted
exitcontext=fromvm ; Context to go to on user exit such as * or 0
; The default is the current context.
review=yes ; Allow sender to review/rerecord their message before saving it [OFF by default
; operator=yes ; Allow sender to hit 0 before/after/during leaving a voicemail to
; reach an operator. This option REQUIRES an ‘o’ extension in the
; same context (or in exitcontext, if set), as that is where the
; 0 key will send you. [OFF by default]
envelope=yes ; Turn on/off envelope playback before message playback. [ON by default]
; This does NOT affect option 3,3 from the advanced options menu
delete=yes ; After notification, the voicemail is deleted from the server. [per-mailbox only]
; This is intended for use with users who wish to receive their
; voicemail ONLY by email. Note: “deletevoicemail” is provided as an
; equivalent option for Realtime configuration.
; alias=Bongo ; Use this additional string for comparison while looking
; for a match in the Directory application. This option
; may be specified multiple times to specify additional
; strings [per-mailbox only]
; volgain=0.0 ; Emails bearing the voicemail may arrive in a volume too
; quiet to be heard. This parameter allows you to specify how
; much gain to add to the message when sending a voicemail.
; NOTE: sox must be installed for this option to work.
; nextaftercmd=yes ; Skips to the next message after hitting 7 or 9 to delete/save current message.
; forcename=yes ; Forces a new user to record their name. A new user is
; determined by the password being the same as
; the mailbox number. The default is “no”.
; forcegreetings=no ; This is the same as forcename, except for recording
; greetings. The default is “no”.
; hidefromdir=yes ; Hide this mailbox from the directory produced by app_directory
; The default is “no”.
; tempgreetwarn=yes ; Remind the user that their temporary greeting is set
; passwordlocation=spooldir
; Usually the voicemail password (vmsecret) is stored in
; this configuration file. By setting this option you can
; specify where Asterisk should read/write the vmsecret.
; Supported options:
; voicemail.conf:
; This is the default option. The secret is read from
; and written to voicemail.conf (or users.conf).
; spooldir:
; The secret is stored in a separate file in the user’s
; voicemail spool directory in a file named secret.conf.
; Please ensure that normal Linux users are not
; permitted to access Asterisk’s spool directory as the
; secret is stored in plain text. If a secret is not
; found in this directory, the password in
; voicemail.conf (or users.conf) will be used.
; Note that this option does not affect password storage for
; realtime users, which are still stored in the realtime
; backend.
; messagewrap=no ; Enable next/last message to wrap around to
; first (from last) and last (from first) message
; The default is “no”.
; minpassword=0 ; Enforce minimum password length
; vm-password=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: “password”
; vm-newpassword=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: “Please enter your new password followed by
; the pound key.”
; vm-passchanged=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: “Your password has been changed.”
; vm-reenterpassword=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: “Please re-enter your password followed by
; the pound key”
; vm-mismatch=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: “The passwords you entered and re-entered
; did not match.”
; vm-invalid-password=custom_sound
; Customize which sound file is used instead of the default
; prompt that says: …
; vm-pls-try-again=custom_sound
; Customize which sound file is used instead of the
; default prompt that says “Please try again.”
; vm-prepend-timeout=custom_sound
; Customize which sound file is used when the user
; times out while recording a prepend message instead
; of the default prompt that says “then press pound”
; note that this will currently follow vm-pls-try-again.
; this behavior is subject to change in the near future.
; listen-control-forward-key=# ; Customize the key that fast-forwards message playback
; listen-control-reverse-key=* ; Customize the key that rewinds message playback
; listen-control-pause-key=0 ; Customize the key that pauses/unpauses message playback
; listen-control-restart-key=2 ; Customize the key that restarts message playback
; listen-control-stop-key=13456789 ; Customize the keys that interrupt message playback, probably all keys not set above
; Maximum number of messages allowed in the ‘Deleted’ folder. If set to 0
; or no then no deleted messages will be moved. If non-zero (max 9999) then up
; to this number of messages will be automagically saved when they are
; ‘deleted’ on a FIFO basis.
; defaults to being off
; backupdeleted=100
[zonemessages]
; Users may be located in different timezones, or may have different
; message announcements for their introductory message when they enter
; the voicemail system. Set the message and the timezone each user
; hears here. Set the user into one of these zones with the tz= attribute
; in the options field of the mailbox. Of course, language substitution
; still applies here so you may have several directory trees that have
; alternate language choices.
;
; Look in /usr/share/zoneinfo/ for names of timezones.
; Look at the manual page for strftime for a quick tutorial on how the
; variable substitution is done on the values below.
;
; Supported values:
; ‘filename’ filename of a soundfile (single ticks around the filename
; required)
; ${VAR} variable substitution
; A or a Day of week (Saturday, Sunday, …)
; B or b or h Month name (January, February, …)
; d or e numeric day of month (first, second, …, thirty-first)
; Y Year
; I or l Hour, 12 hour clock
; H Hour, 24 hour clock (single digit hours preceded by “oh”)
; k Hour, 24 hour clock (single digit hours NOT preceded by “oh”)
; M Minute, with 00 pronounced as “o’clock”
; N Minute, with 00 pronounced as “hundred” (US military time)
; P or p AM or PM
; Q “today”, “yesterday” or ABdY
; (*note: not standard strftime value)
; q “” (for today), “yesterday”, weekday, or ABdY
; (*note: not standard strftime value)
; R 24 hour time, including minute
;
eastern=America/New_York|‘vm-received’ Q ‘digits/at’ IMp
central=America/Chicago|‘vm-received’ Q ‘digits/at’ IMp
central24=America/Chicago|‘vm-received’ q ‘digits/at’ H N 'hours’
military=Zulu|‘vm-received’ q ‘digits/at’ H N ‘hours’ 'phonetic/z_p’
european=Europe/Copenhagen|‘vm-received’ a d b ‘digits/at’ HM
[default]
; Note: The rest of the system must reference mailboxes defined here as mailbox@default.
;4200 => 9855,Mark Spencer,markster@linux-support.net,mypager@digium.com,attach=no|serveremail=myaddy@digium.com|tz=central|maxmsg=10
;4110 => 3443,Rob Flynn,rflynn@blueridge.net
;4235 => 1234,Jim Holmes,jim@astricon.ips,Tz=european
;191 => 1234,uanjum,uzma.anjum@atriait.com
;988 => 123456,uzmatest-uzmaanju,uzmaanjum050@gmail.com,|tz=central|attach=yes|saycid=yes|dialout=fromvm|callback=fromvm|review=yes|operator=yes|envelope=yes|moveheard=yes|sayduration=yes|saydurationm=1
211 => 123456,test-final,useremail@gmail.com,example@ihalo.io,attach=yes|delete=1
133 => 123456,ucase-voicetest,useremail@xxxxx.com,attach=yes
144 => 123456,144,examplemail@xxxxx.com,useremail@xxxx.io,attach=yes
1123 => 123456,uzmaa-ihalo,uzma@xxxx.io,attach=yes
987 => 123456,testvm-halov,keerthi.priya@ihalo.io,attach=yes
9966 => 123456,ktt-ihalo,uzma@ihalo.io,attach=yes
;177 => 123456,vm-test,uzmaanjum050@gmail.com,attach=yes
177 => 177,uzmaanjum,attach=no|imapuser=uzmaanjum050@gmail.com|imappassword=anjum@007
188 => 123456,nm-test,uzmaanjum050@gmail.com,attach=yes
124 => 123456,vmail-final,uzmaanjum050@gmail.com,delete=1|emailsubject=you have a new voicemail.|emailbody=click on the attachment to listen.
887 => 123456,sand-ihalodevelopers,useremail@ihalo.io,attach=yes
;
; Mailboxes may be organized into multiple contexts for
; voicemail virtualhosting
;
[other]
;The intro can be customized on a per-context basis
;directoryintro=dir-company2
1234 => 5678,Company2 User,root@localhost
; example for our acme compartmentalized company
;
; Pete telecommutes from Chicago, so we’ll customize timestamps for him.
;
;[acme]
;111 => 7383,Pete,pete@acme-widgets.com,tz=central
;112 => 6262,Nancy,nancy@acme-widgets.com
;
;[context_vm]
;199 => 1234,anjum-voicet,uzmaanjum050@gmail.com
; ---------------------------------------------------------------------------
; IMAP user settings and overrides. These are only applicable when Asterisk is
; compiled with IMAP support.
;
imapuser=uzma.anjum ; The IMAP username of the mailbox to access
imappassword=password ; The IMAP password of the user
imapvmshareid=xxxx ; A shared mailbox ID to use for the IMAP mailbox
; login, as opposed to the mailbox dialed
imapfolder=inbox ; Overrides the global imapfolder setting
imapserver=imap.gmail.com ; Overrides the global imapserver setting
imapport=993 ; Overrides the global imapport setting
imapflags=ssl ; Overrides the global imapflags setting
;
;[imapvm]
;4324 => 7764,Ellis Redding,red@buxton.us,imapuser=eredding|imappassword=g3tbusy|imapfolder=notinbox
;4325 => 2392,Andrew Dufresne,andy@dufresne.info,imapuser=adufresne|imappassword=rockh@mmer
But, still voicemails are not being sent as emails.
Please someone help me in this.
Thanks in advance