Voice Menus Not Listening - AsteriskNOW v. 1.6.2.16.1

Just updated with yum, but problem remains…

Using the GUI, it seems impossible for me to create a voice menu Playback that will listen to DTMF input. Despite both “Allow KeyPress Events” and “Allow Dialing Other Extensions” being checked, the rule always reads …& Donot Listen for KeyPress Events.

When calls come in, the Playback occurs but is not interruptible.

Any help would be greatly appreciated!

Thank you,

Robert

[quote=“RobertShaw”]Just updated with yum, but problem remains…

Using the GUI, it seems impossible for me to create a voice menu Playback that will listen to DTMF input. Despite both “Allow KeyPress Events” and “Allow Dialing Other Extensions” being checked, the rule always reads …& Donot Listen for KeyPress Events.

When calls come in, the Playback occurs but is not interruptible.

Any help would be greatly appreciated!

Thank you,

Robert[/quote]

Not an AsteriskNow guy but I recall there are two ways to playback a recording. Once way accepts keypresses the other does not.

Look for a “background” instead of “playback” selection. If memory serves Playback is for only playing back a recording but not listening in the Background for key presses.