We are running into a unusual problem, and I couldn’t find any information during my search. I recently upgraded to Asterisk 22.214.171.124 and this problem did not exist on our 1.2 server.
If a called is transferred, and the dialed extension does not pick up, the transferred call gets the voicemail of the person who transferred the call, instead of the appropriate extension’s voicemail.
This problem does not occur if we utilize the Blind transfer function. Only with the regular transfer function.
We have Cisco 7940/7960 phones, and are utilizing the transfer/blind tranfer keys on said phones.
I’m puzzled at the moment and hoping that someone can provide me with some insight.
Much thanks in advance,