Here’s my specs:
Vicibox v.9.0.2 200415-1712 iso installation
OpenSuse Lead 15.2
Telephony Hardware is Dinstar GSM Gateway 16 Ports, currently using 8 ports only. 2G/3G/4G LTE only.
Here’s what I am facing:
My channels stays idle for upto a minute, don’t know why. But I have increase max trunks, max up CPS in vicidial & even vicidial shows placing calls but it takes much longer to get them ringing, longer than it should take. Also I noticed in asterisk cli that calls are dialed every minute, till then channel remains idle. Also my average call time is 5-6 seconds, I am voice blasting on this setup.
My reference: I was using an different system which had asterisk too, but it was performing as expected. As soon as one channel becomes free, it places calls and started dialing. On paper, that system got me 6000 Dialed calls in 12 hours, 4000 connected calls in 12 hours. This current setup is dialing at 2000 dialed calls in 12 hours.
Database & Sim cards operators are same as used in earlier system. Hardware too is same for sever & telephony. Server is i5 4th Gen 8GB Ram 500GB HDD.
I know it’s not a bug or something, I am missing something out in setting.