Status: Unavailable

A client has two extensions that are always going to voicemail without ringing. The end of output when calling the numbers are as follows:

– Goto (macro-ael-druidexten,s,73)
– Executing [s@macro-ael-druidexten:73] NoOp(“SIP/-b7211e78", “Finish while-ael-druidexten-52”) in new stack
– Executing [s@macro-ael-druidexten:74] GotoIf("SIP/
-b7211e78”, “1?75:84”) in new stack
– Goto (macro-ael-druidexten,s,75)
– Executing [s@macro-ael-druidexten:75] Set(“SIP/-b7211e78", “cfto=“vm””) in new stack
– Executing [s@macro-ael-druidexten:76] Set("SIP/
-b7211e78”, "cfnumber=“9493130705"”) in new stack
– Executing [s@macro-ael-druidexten:77] Set(“SIP/-b7211e78", “routetype=“cf””) in new stack
– Executing [s@macro-ael-druidexten:78] Set("SIP/
-b7211e78”, "timeout=“35"”) in new stack
– Executing [s@macro-ael-druidexten:79] Set(“SIP/-b7211e78", “mobilebridge=“f””) in new stack
– Executing [s@macro-ael-druidexten:80] Set("SIP/
-b7211e78”, “label=“Default””) in new stack
– Executing [s@macro-ael-druidexten:81] Verbose(“SIP/**********-b7211e78”, “1|- Calling Default Route”) in new stack

  • Calling Default Route
    – Executing [s@macro-ael-druidexten:82] Macro(“SIP/-b7211e78", “ael-extenroute-handler|Default|705||TtrfwWkK”) in new stack
    – Executing [s@macro-ael-extenroute-handler:1] Set("SIP/
    -b7211e78”, “label=Default”) in new stack
    – Executing [s@macro-ael-extenroute-handler:2] Set(“SIP/-b7211e78", “exten=705”) in new stack
    – Executing [s@macro-ael-extenroute-handler:3] Set("SIP/
    -b7211e78”, “channel=”) in new stack
    – Executing [s@macro-ael-extenroute-handler:4] Set(“SIP/-b7211e78", “perm=TtrfwWkK”) in new stack
    – Executing [s@macro-ael-extenroute-handler:5] Set("SIP/
    -b7211e78”, “DIALSTATUS=“UNAVAILABLE””) in new stack
    – Executing [s@macro-ael-extenroute-handler:6] GotoIf(“SIP/-b7211e78", “1?7:38”) in new stack
    – Goto (macro-ael-extenroute-handler,s,7)
    – Executing [s@macro-ael-extenroute-handler:7] GotoIf("SIP/
    -b7211e78”, “1?8:11”) in new stack
    – Goto (macro-ael-extenroute-handler,s,8)
    – Executing [s@macro-ael-extenroute-handler:8] Set(“SIP/-b7211e78", “channels=”"") in new stack
    – Executing [s@macro-ael-extenroute-handler:9] Set("SIP/
    -b7211e78”, “ringing=“deskphone””) in new stack
    – Executing [s@macro-ael-extenroute-handler:10] Goto(“SIP/-b7211e78", “12”) in new stack
    – Goto (macro-ael-extenroute-handler,s,12)
    – Executing [s@macro-ael-extenroute-handler:12] NoOp("SIP/
    -b7211e78”, “Finish if-if-ael-extenroute-handler-33-34”) in new stack
    – Executing [s@macro-ael-extenroute-handler:13] ChanIsAvail(“SIP/-b7211e78", “SIP/705&IAX2/705”) in new stack
    – Executing [s@macro-ael-extenroute-handler:14] Set("SIP/
    -b7211e78”, “softphone=”"") in new stack
    – Executing [s@macro-ael-extenroute-handler:15] GotoIf(“SIP/-b7211e78", “0?16:23”) in new stack
    – Goto (macro-ael-extenroute-handler,s,23)
    – Executing [s@macro-ael-extenroute-handler:23] NoOp("SIP/
    -b7211e78”, “Finish if-if-ael-extenroute-handler-33-35”) in new stack
    – Executing [s@macro-ael-extenroute-handler:24] GotoIf(“SIP/-b7211e78", “0?25:33”) in new stack
    – Goto (macro-ael-extenroute-handler,s,33)
    – Executing [s@macro-ael-extenroute-handler:33] NoOp("SIP/
    -b7211e78”, “Finish if-if-ael-extenroute-handler-33-37”) in new stack
    – Executing [s@macro-ael-extenroute-handler:34] GotoIf(“SIP/-b7211e78", “0?35:37”) in new stack
    – Goto (macro-ael-extenroute-handler,s,37)
    – Executing [s@macro-ael-extenroute-handler:37] NoOp("SIP/
    -b7211e78”, “Finish if-if-ael-extenroute-handler-33-39”) in new stack
    – Executing [s@macro-ael-extenroute-handler:38] NoOp(“SIP/-b7211e78", “Finish if-ael-extenroute-handler-33”) in new stack
    – Executing [s@macro-ael-extenroute-handler:39] Set("SIP/
    -b7211e78”, “EXTEN=s”) in new stack
    – Executing [s@macro-ael-extenroute-handler:40] Goto(“SIP/-b7211e78", “sw-40-cf|10”) in new stack
    – Goto (macro-ael-extenroute-handler,sw-40-cf,10)
    – Executing [sw-40-cf@macro-ael-extenroute-handler:10] GotoIf("SIP/
    -b7211e78”, “1?11:13”) in new stack
    – Goto (macro-ael-extenroute-handler,sw-40-cf,11)
    – Executing [sw-40-cf@macro-ael-extenroute-handler:11] Macro(“SIP/-b7211e78", “ael-myvoicemail|705|UNAVAILABLE”) in new stack
    – Executing [s@macro-ael-myvoicemail:1] Set("SIP/
    -b7211e78”, “ext=705”) in new stack
    – Executing [s@macro-ael-myvoicemail:2] Set(“SIP/-b7211e78", “dstatus=UNAVAILABLE”) in new stack
    – Executing [s@macro-ael-myvoicemail:3] Verbose("SIP/
    -b7211e78”, “1|- Call forwarded to voicemail box”) in new stack
  • Call forwarded to voicemail box
    – Executing [s@macro-ael-myvoicemail:4] Set(“SIP/-b7211e78", “EXTEN=s”) in new stack
    – Executing [s@macro-ael-myvoicemail:5] Goto("SIP/
    -b7211e78”, “sw-95-UNAVAILABLE|10”) in new stack
    – Goto (macro-ael-myvoicemail,sw-95-UNAVAILABLE,10)
    – Executing [sw-95-UNAVAILABLE@macro-ael-myvoicemail:10] VoiceMail(“SIP/**********-b7211e78”, “705@druid-default|u”) in new stack

Any ideas here? I’ve checked everything, rebooted the phones, and checked everything again. Any input is appreciated! :smile:

Issue resolved, phones were not registering with the server correctly.